How agents busted a scam call center in Taiwan targeting victims in Singapore

While officers settled the suspect, his wife fiddled with a phone. They took it from her and found that she had reset it. This caused panic everywhere.

“Everyone was terrified. If we didn’t have the phone, we wouldn’t have anything,” Yao said. “A Tier 3 caller like him…certainly will (not confess).”

The investigators spotted a backpack at her feet and found inside two phones that had not been reset — the woman was out of time, Yao thought — and were returned to the Criminal Investigation Bureau for forensic analysis.

The accused’s trial is still pending and although his Maserati has been seized, it cannot be sold until convicted.


Another arrest followed in December, after a 10-month investigation into the syndicate.

Police attacked this suspect — a “quite young” man who looked “very civilized,” Su described — as he left his home in Taichung, a town just south of Miaoli.

The man denied everything, which meant that the police had to come up with evidence within 24 hours or release him.

So when officers saw a message appear on his phone’s screen from a sender in Singapore saying, “I’m home,” they called Jay Li Chien-Chih, a Taiwanese liaison officer in Singapore, who in turn alerted local police.

However, the sender’s name offered “very little” to work with, Toh said. This person had not reported the scam, so the Singapore police had to check other “data points,” Toh said without further disclosure.


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